Privacy Policy
This Privacy Policy explains how we collect, use, and share information when you use our store, including account access, login, orders, order history, and shipment tracking. By using the site, you agree to the practices described here.
Effective: June 1, 2026
Last Updated: June 1, 2026
- What information do you collect?
- We collect information you provide (like your name, email, addresses, and order details) and information collected automatically when you use the site (like IP address, device/browser info, and pages you view). If you create an account, we store account details and maintain your order history.
- Do you store passwords or payment card numbers?
- Passwords are stored as secure hashes (not in plain text). Payments are processed by third-party payment providers. We do not store full payment card numbers; we may receive limited details such as payment status, transaction IDs, and the last four digits where applicable.
- How do you use my information?
- We use your information to operate the site and services, process and fulfill orders, provide order history and shipment tracking, communicate with you about transactions and your account, prevent fraud and abuse, improve performance and reliability, and comply with legal obligations.
- Do you use cookies or similar tracking?
- Yes. We use cookies and similar technologies to keep you signed in, remember preferences, enable cart and checkout features, and understand site usage. You can control cookies through your browser settings, but disabling them may affect site functionality.
- Who do you share my information with?
- We share information with service providers that help us run the site (such as hosting, payment processing, analytics, and shipping carriers) as needed to provide the services. We may also share information to comply with law, respond to lawful requests, protect our rights and users, or as part of a business transfer (like a merger or acquisition). We do not sell your personal information.
- How long do you keep my information?
- We retain information as long as needed to provide the services, maintain order history and records, comply with legal/tax requirements, resolve disputes, and enforce agreements. You may request account deletion, subject to required retention for transactions, legal obligations, or fraud prevention.
- How do you protect my information?
- We use reasonable safeguards designed to protect your information, including encrypted transport (HTTPS), access controls, and secure credential handling. No system is 100% secure, so we cannot guarantee absolute security.
- What choices and rights do I have?
- You can review and update certain account details in your profile. Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. To make a request, contact us using the email below.
- Is this site intended for children?
- No. The site is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.
- Can this policy change?
- Yes. We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and may provide additional notice as required by law. Continued use of the site after changes become effective means you accept the updated policy.
- How can I contact you?
- If you have questions about this Privacy Policy or want to make a privacy request, contact us at sales@canfieldjoseph.com.